CAIS 2026 | New York
About the summit
The conversation layer is now the most commercially valuable touchpoint in the enterprise. As AI-powered interactions replace traditional service models, the leaders who architect these experiences across virtual agents, voice AI, and intelligent messaging will define the next era of customer loyalty, revenue growth, and competitive differentiation.
The Conversational AI Innovation Summit in New York is a one day, executive summit designed for CX, AI, and digital leaders turning conversational AI into measurable commercial outcomes. The programme delivers practitioner-led case studies, peer strategy sessions, and cross-industry analysis spanning banking and finance, retail, healthcare, automotive, internet, and media. The agenda is focused on the deployment strategies, product architectures, and business models that separate market leaders from the rest. This is where the executives building tomorrow's customer experience infrastructure come to pressure-test their strategies, benchmark against peers, and leave with the partnerships and frameworks needed to accelerate growth.

200+
Delegates
20+
Speakers
15+
Sessions

CAIS 2026 | New York
Conference Theme
CAIS 2026 | New York
Expected Speakers










Summit
Experience

Connect with Peers
Connect 1-on-1 and benchmark with industry leaders in facilitated meetings, executive stories, and networking sessions. Exchange best practices, solve shared challenges, and forge valuable connections.
Learn from Pioneers
Learn from visionary speakers and subject matter experts in deep-dive track sessions, Q&A rounds, and interactive workshops. Gain actionable insights to reimagine your strategies and stay ahead of critical trends.
Discover Solutions
Stay ahead of the curve by exploring cutting-edge solutions in the Exhibit Showcase and dedicated Solution Provider Sessions. Engage with key decision-makers and drive a competitive edge for your organisation.

WHO WILL YOU MEET?
Attendee Profile
C-Suite & Executive Leadership
Leaders driving enterprise AI strategy and Governance, overseeing the adoption of agentic systems, Generative AI, & multimodal solutions for scalable business outcomes.
Technology & Innovation Teams
Experts in AI, machine learning, NLP, and LLM fine-tuning, working on building smarter, more reliable, and context-aware AI systems for real-world enterprise applications.
Customer Service & Experience
Executives focused on transforming customer engagement with conversational AI, improving service efficiency, and creating personalised experiences that increase satisfaction and loyalty.
Digital Transformation & Strategy
Leaders identifying opportunities to integrate AI across internal processes and customer journeys, driving measurable ROI, operational efficiency, and new revenue streams.
Product & Design Teams
Professionals building and designing intuitive, human-centric conversational interfaces and multimodal customer experiences for enhanced usability and engagement across digital platforms.
Startups, Investors, & Solution Providers
Decision-makers seeking innovative solutions, investors, and technology providers showcasing cutting-edge conversational platforms, agentic systems, and enterprise AI tools.
CAIS 2026 | New York
Media Partners














