ConfX Icon

Conversational AI Innovation Summit

5-6 September 2024 | San Francisco


About The Event

Key Discussions

Evolution of Conversational AI

Discover the latest advancements driving the Conversational AI industry. Know the evolving trends and innovations, including Generative AI, and how they’re shaping the future of Conversational AI.

Uncover strategies for developing engaging conversational interfaces that prioritize user satisfaction, and learn how to create intuitive, user-friendly AI interactions. Explore new tools and topics like sentiment analysis, natural language understanding, new design principles and best industry practices.

Learn how Voice AI is transforming contact centers and customer service experiences. This segment will cover automation strategies, AI-driven customer support, and real-world case studies highlighting successful implementations across sectors such as Banking, Insurance, Healthcare, Retail, Ecommerce, Automotive, Telecom, Travel and Hospitality, etc.

Dedicated to mastering the integration of LLMs with company-specific data for personalized and efficient Conversational AI solutions, emphasizing data management and customization strategies.

Discover strategies for scaling Conversational AI solutions across business functions, ensuring seamless integration and discussing architecture, tools, challenges and best practices for robust and efficient systems.

Explore the key metrics and methods for measuring and optimizing the performance, ROI, and impact of conversational AI on customer engagement, satisfaction, retention, and loyalty.

Discuss critical aspects of ethics, data privacy, and security in the development and deployment of Conversational AI solutions, ensuring compliance with global standards.

Examine how Conversational AI is reshaping job roles, workflows, and the overall work environment, particularly in the context of remote work and digital collaboration.

why Attend CAIS2024?

3 Reasons to Join

This event is a platform offering you a unique mix of networking, knowledge, and growth opportunities. Witness first-hand how Conversational AI is redefining customer engagement, enhancing efficiency, and transforming industries. Join us and be at the forefront of this revolution!

Connect 1:1 and benchmark with industry peers. Take the opportunity to network with new and existing partners and make valuable connections.


Learn from industry experts and pioneers. Our agenda is strategically curated with inspiring keynotes, panel discussions, case studies, and workshops.


Stay ahead of the curve. Explore collaborative opportunities with key decision makers and drive a competitive edge for your organization.

0 +


150 +



5-6 September, 2024


Hilton San Francisco Union Square


25 Speakers & 200 Delegates


Meet Our Speakers

Dr. Vinesh Sukumar CAIS2024 Speaker
Dr. Vinesh Sukumar

Senior Director - Head of AI/ML Product Management at Qualcomm

Stuart Sim CAIS2024 Speaker
Stuart Sim

Partner at Bain & Company

Lohit Yogi CAIS2024 Speaker
Lohit Yogi

Senior Product Manager Conversation AI and Machine Learning at Adobe

Bala Maddali CAIS2024 Speaker
Bala Maddali

Head of Conv AI + Gen AI CX Product Management at Verizon

David Ip CAIS2024 Speaker
David Ip

Lead Product Manager, Conversational Technology MGM Resorts International

Pratik Gautam CAIS2024 Speaker
Pratik Gautam

Vice President | Lead Technical Product Manager at Citi

Michael Barnes CAIS2024 Speaker
Michael Barnes

Conversational AI Designer at Wix

Juergen Weichenberger CAIS2024 Speaker
Jürgen Weichenberger

Head of AI Strategy & Innovation at Schneider Electric

View all speakers
CAES2023 Speaker
Julian Smida

Sr. Product Designer at Meta

CAES2023 Speaker
Richard Moore

Senior Research Fellow at Sheffield Hallam University

CAES2023 Speaker
Eugene Neale

Director of Business IT and CX Engineering at Loveholidays

CAES2023 Speaker
Sammer Puran

Lead ML Engineer at Swiss Post

Have a topic you want to share?

Get in touch to submit a speaker proposal or apply to be on a panel discussion at the Conversational AI Innovation Summit.


Who Should Attend?​

This event is curated for industry professionals and organizations interested in learning, exploring, designing, or building better and smarter Conversational AI solutions.
This event is for you if you are a CXO, VP, Director, or Manager within these functions-

Topics Covered

Chatbots and Virtual Agents
generative AI
Conversational Design
Conversational banking
Large Language Models
Multimodal Conversational AI
Voice technology
Customer Service Automation
Responsible AI​
Speech Recognition
Predictive Intelligence
Customer Experience
Real-World Applications
Machine Learning
Conversational Commerce
Exhibit at CAIS2024


Partner with us to showcase thought leadership and connect with your audience prospects with introductions to key decision-makers. Get high-quality brand exposure and achieve your event marketing goals.

Whether it’s finding high-quality leads, building brand reputation, exhibiting products, or networking with peers, we have something special for every scale and budget.

Our Sponsors

Startup ELevate Partner

Media Partners

Previous Editions

Watch Sessions

Previous Editions


Previous Attendees

Event Venue

CAS2024 Venue
CAS2024 Venue

Hilton San Francisco Union Square

Located in the heart of downtown San Francisco and just 5 minutes’ walk from the Powell Street subway station.

Location: 333 O’Farrell St, San Francisco, CA 94102.