- 30 minutes
When the AI Acts, Not Just Advises
- Day
- Day 1, Wednesday 7 July 2027
- Time
- to SGT
- Tracks
- Agentic AI & Orchestration, Trust, Identity & Governance
What this session covers
- The point in a deployment where conversational AI moves from advising to acting, and how the liability profile shifts the moment it does
- The control architecture senior leaders are now building around action-taking agents, including authorisation, confirmation, audit trails, and reversal pathways
- The cross-jurisdictional regulatory pressure on autonomous action across the EU AI Act, US state-level AI law, and emerging APAC frameworks
- How the most mature programmes are deciding which actions an AI can take unilaterally, which require human confirmation, and which the AI should never own
More sessions on day 1
- 09:00Governing the Agent: Inside the World's First Rulebook
- 09:30The Cost Curve of Intelligence
- 10:00The Machine Customer Arrives
- 11:00Running conversational CX for Asia-Pacific from Singapore
- 11:30Voice First
- 13:30Panel Discussion: Who Answers for the Agent?
- 14:00Fireside Chat: The Second System
- 14:30What to Bet On in 2027-2028?
Ready to join
Conversational AI Innovation Summit 2027
Early bird pricing ends 29 Jan 2027, 5:00 PM SGT. Register before then to save up to 50% on your ticket.
- Leadership, Value & AI Economics
- Modern Data Foundations
- Generative & Agentic AI
- Modern BI & Decision Intelligence
- Governance, Risk & Regulation
- AI Infrastructure & Sovereignty